Resume
Experience
Apr. 2023 - present
Senior Product Manager
The San Francisco Standard
As the company’s first product manager, I work across a variety of products, both consumer- and internal-facing. I’ve led a CMS migration effort, a migration to a new newsletter platform, and a website redesign.
Los Angeles Times
May 2019 - Mar. 2023
Dec. 2020 - Mar. 2023
Product Manager
I worked end-to-end on storytelling tools, from workflows and UI in GrapheneCMS (the Times’ custom CMS) to reader-facing experiences on Apple News.
This role enabled me to think holistically about outcomes for our audiences and how changes within the newsroom can achieve them, from simple tweaks of CMS fields to whole new ways of presenting information online.
Some projects included: tools for newsroom planning and workflow improvements, new story formats for curated lists of content, and improved navigation between related stories.
Aug. 2019 - Dec. 2020
Associate Product Manager
Helped guide the development of GrapheneCMS
Projects included new tools for photo editors and archivists, new content modules for the utility journalism team, and new story formats.
Helped craft product, design, and engineering workflows
May 2019 - July 2019
Creative Technologist Intern
Worked on an interdisciplinary team of seven interns tasked with innovating methods of storytelling
Acted as a designer, developer, and project manager
Projects for the summer included building a workflow for augmented reality stories, linking together related content of different formats, and using speech-to-text and natural language processing with podcast recordings
Oct. 2018 - Apr. 2019
Design Consultant
USC Annenberg Media
Redesigned Annenberg Media’s email newsletter to optimize for trust and “news fluency” in the reader
Designed and sent out a survey to verify whether the redesign had a positive impact on metrics of news fluency
Won an award from the Association for Education in Journalism and Mass Communication for the project
Feb. 2018 - May 2019
Teaching Assistant
USC Viterbi School of Engineering
Provided help and guidance to the students in introductory and advanced web development courses, including grading
Courses are designed to provide coding skills to students who are not computer science majors
USC Annenberg Media
Sep. 2015 - May 2018
Jan. 2018 - May 2018
Product Manager
Designed and built newsroom products through web development, including a Messenger chatbot and landing pages for Annenberg Media properties
Crafted the newsroom’s ethics guidelines and an accompanying website as part of the Trusting News project
May 2017 - Jan. 2018
Managing Editor for Digital Storytelling
Led a restructuring of our 200+ member newsroom to enable greater cross-platform cooperation and more cohesive learning opportunities for our student reporters
Helped create a Snapchat news show for a college-age audience
Helped manage social media promotion for an audience of more than 50,000
Oct. 2016 - Apr. 2017
Senior News Editor
Oversaw the development of a new website and secondary magazine-style site, from conception to production
Helped create an email newsletter, chatbot, and app
Edited the contents of the weekly email newsletter
Feb. 2016 - Oct. 2016
News Editor
Led writing and editing efforts in the student newsroom during weekly shifts, guiding student reporters through their work
Handled coverage of breaking news scenarios
Sep. 2015 - Feb. 2016
Staff Reporter
Worked with other reporters to craft stories that were important to the USC student and faculty population
Mar. 2017 - Sep. 2017
Design Assistant
USC Annenberg School of Communication
Created brand identities and marketing campaigns for events put on by the Critical Media Project and the fashion communication initiative, including digital and print formats
Worked with vendors to coordinate printing of materials
May 2017 - Aug. 2017
Digital Production Intern
azcentral / The Arizona Republic, part of USA TODAY NETWORK
Produced multimedia content to complement stories on the website, such as photo galleries and social videos
Performed front-end web development for long-term special projects in the features department
Managed social media accounts with a combined following of roughly 40,000 people
Gathered and presented content for trending stories
Curated section fronts for the website and newsletters
Jan. 2016 - Apr. 2016
Assistant City Editor
Daily Trojan
Worked with other reporters to craft stories that were important to the USC student and faculty population
Apr. 2015 - Aug. 2016
Designer & Production Assistant
Shoob Photography
Conceptualized, designed, and helped implement a website redesign
Streamlined workflows to reduce backlogs in printing
Designed a new set of school support catalogs and other materials to client specifications
Created pitch materials to sign schools as clients
May 2014 - May 2015
Co-Editor-in-Chief
Enochs Wingspan
Managed a staff of 20 students to create a yearbook that went on to win several national awards from the Journalism Education Association, National Scholastic Press Association, and Columbia Scholastic Press Association
Education
Class of 2019
University of Southern California
B.A. Journalism
- Minor in Web Technologies & Applications
- Minor in Law and Public Policy
- 3.93 cumulative unweighted GPA
Technical Skills
Front-end development
Building blocks: HTML, XML, CSS, Sass, JavaScript
Vue.js & Nuxt.js
React Native
Mapbox
Apple News Format
Back-end development
Servers: PHP, Laravel, Node.js, Express
Databases: MySQL, MongoDB, Cloud Firestore
Firebase & Google Cloud Platform
Python
Prototyping tools
Sketch
Adobe XD
Figma
InVision
Adobe Creative Cloud
Layouts: InDesign
Images: Photoshop, Bridge & Camera Raw
Media: Premiere and Audition
Awards
Feb. 2020
Award of Excellence, Best of Digital Design
The Society for News Design
The Times’ 2019 “101 Best Restaurants” list won an Award of Excellence as part of a portfolio in the category Story Page Design – Arts, Entertainment, Food, Travel & Lifestyle from the 2019 SND Best of Digital Design competition. I co-designed the site with Genesia Ting.
June 2019
Second Place, Best of the Web
Association for Education in Journalism and Mass Communication
The “news fluency” newsletter design project I worked on with Prof. Laura Davis won this award from a journalism education organization in the category “App from an individual/team/single class.”
Feb. 2019
Third Place, 2019 Disrupt the News Challenge
Broadcast Education Association
The Rundown, a Snapchat (and later Instagram) news show that I helped create, won an award for its ability to make “the traditional [broadcast] format more attractive to younger audiences.”
Apr. 2018
Mark of Excellence Finalist, Best Independent Online Student Publication
Society of Professional Journalists Region 11
Awarded for the creation of Neon, an online magazine at Annenberg Media that explores college culture.
Apr. 2018
Mark of Excellence Finalist, Best Use of Multimedia
Society of Professional Journalists Region 11
Awarded for a story on Neon, an online magazine at Annenberg Media that explores college culture, that included interactive elements and an embedded Spotify playlist.
May 2017
Second Place, Best News Writing - Student Media
Los Angeles Press Club
This award was given for a story I wrote about a student who was forced to leave USC because he could no longer afford it. The story explored the college financial aid system at USC and nationwide.
Talks
Apr. 2023
NPA Summit 2023
News Product Alliance
Co-Facilitator
I pitched and co-facilitated a session called “How to prioritize the unmeasurable,” which focused on tactics to ensure that work whose goals and outcomes are not directly quantifiable has a place in product culture, roadmaps, and strategies.
Feb. 2020
SRCCON:PRODUCT
OpenNews
Session Facilitator
I helped facilitate a session discussing metrics for success for content management systems.
Aug. 2019
AEJMC Toronto
Association for Education in Journalism and Mass Communication
Presenter
I presented on ‘news fluency’ work I’d done with Laura Davis and accepted an award for that work.
Feb. 2018
Mega-Conference
Southern Newspaper Publishers Association
Panel Speaker
I spoke as part of a panel of students discussing the future of news.